If you decide to leave your bike behind at your accommodation for pick-up without you being present take 5 pictures of the bike: front side, left side, right side, back of the bike and the fuel indicator. Always leave the keys with the receptionist / duty manager and inform us which of the hotel staff has accepted your keys. NOTE: it is under no circumstance allowed to leave the bike behind at the airport or any other area where there is no supervision.
Damage excess/own risk fee of $ 95 will be reserved/authorized on your credit card on collection of a motorcycle/scooter and a deposit will be added for your rented accessories. If you have not taken the Premium Motorbike Insurance we will authorize $ 750 on your credit card as deposit for damages on the bike. We may ask you to present your credit card used for the online booking and your passport for verification purposes at the time of the hand-over.
If any of our (used) accessoires are stolen, lost or damaged the Indonesian new retail value will be charged on your creditcard, plus an additional handling fee of $10. Retail values are:
– Helmet: $ 35
– Medical Kit: $ 35
– Pocket Wifi: $ 50
– STNK $ 80
Please note: The bikes are delivered with the original registration and tax papers (STNK) in the key holder. If you lose these, we have to charge you $ 80. This is unfortunately very high, but our bike will be out of service for more than a week and we have to pay the government around $ 40 for the new STNK. You have to keep this document with you at all times while using the motorbike. We provide you with this document so the Bali “police” can’t bribe you out of any money during roadblocks.
Your signature on the rental agreement page shall constitute authority for us to debit the final total charges against your account and your specific card-issuing organization.
We will never ask you to hold your passport in escrow.
Our staff is not allowed to provide any other services than listed on our website and brochure.
Prices are subject to change, the latest available pricing is upon confirmation. Once you make a booking your pricing is confirmed.
id requires 100% of rental fee at the time of booking. The sum must be paid in full before pickup/arrival date.
Rental rates are calculated on the 24 hour clock.
Not all motorcycles are supplied with a full tank of petrol upon delivery.
All agreed Rental payments are Non Refundable, but in the event of cancellation they can be used for an agreed alternative date or transferred to another person, if stock is available.
Motorcycles must be returned on time, this is the condition of the hire. Late return may result in extra hiring costs, so please keep to the agreed return time or notify us 48 hours prior if you wish to extend your rent. If you want to extend your rental period the easiest way to do this is to make a new booking online and inform us by a simple phonecall or e-mail.
You must notify Rentmybike.id staff if you become aware of a fault or if the motorcycle becomes not roadworthy for any reason. We will immediately replace your bike.
Occasionally due to unforeseen circumstances a chosen motorcycle might not be available. In that case we will offer a similar or upgraded motorcycle at no extra cost.
All bikes must be locked when not in use. All motorcycles are provided with double locks for this purpose.
id office staff must be notified immediately of any accidents. We will come immediately with a replacement bike and we can potentially help you with a police report. Please do note that our insurance policy does not cover you if it turns out that the driver was drinking, underaged, or not in possession of a valid driving license. To be clear, if you have an accident we require you to call us immediately, not the next day.
In the event of an accident, full damage deposit will be taken from the authorized credit card and held by Rentmybike.id until repair estimates are received. Where an accident occurs after which our motorcycle is deemed to be not roadworthy and which is the fault of the client, the rental contract is immediately terminated with no refund. Clients will be notified by email or phone of cost of repairs and any refund due will be refunded immediately. Do note that opting in to Rentmybike.id Additional Insurance Scheme waives this term away.
id values its customers to enjoy our service and the roads of Bali. We provide our Bikes to our renters in good faith. In return we request that they will treat them with the respect that they deserve for that reason there is an own risk term of $ 95 for any claim on the insurance policy.
Hirers are responsible for only parking their rented bikes at bike designated parking areas. Make sure not to park the bike(s) at private properties.
Bikes are not allowed to be taken off the island of Bali.
Hirers have to wear their helmets at all times. If your helmet is lost or stolen please contact our 24/7 customer service we will bring you a new helmet at any time of the day for a $ 25 delivery fee.
We work extremely hard to ensure that our Bikes are in excellent condition for our customers. As such, our Bikes are rented strictly for use on roads only. Our Bikes are not to be taken off road or onto beaches. Strict financial penalties will be applied to renters taking our Bikes off road or onto beaches, which is illegal according to the Indonesian Law.
Hirers are responsible for damage of the tires. We provide a 24/7 service for $ 25 per incident and come to you, and replace the bike. We will fix the tire in our workshop. Hassle free for you.
If you go to one of the many restaurants, bars or clubs Bali has to offer and consume alcohol, don’t drive your bike back when intoxicated but take a taxi or be a pillion with one of your friends who didn’t drink. We provide a service to locate and bring your bike back to your villa or hotel the next morning for just $ 35
Getting travel insurance which covers any potential disadvantages during your holiday including illness, injury, death, 3th party damage and cancellations is highly advisable.
We are not liable to damage, loss, injury, and death sustained by the hirers riding the motorbikes or there pillion riders and other people involved in accidents.
All clients are strongly recommended to obtain appropriate travel and medical insurances.
Clients are responsible to ensure that every member of their group has proper travel document as regulated by the government of the Republic of Indonesia.
We are not liable to refund any losses caused by improper documentation and any other travel related problem including but not limited to cancelled or delayed flights.
We will not entertain any complaints raised after client’s departure.
We are not liable for failure to perform our obligation caused by issues beyond its reasonable control including but not limited to act of God, power failure, fire, flood, epidemic disease, war, riot, and terrorism.
We are not liable to any illegal conduct or actions against the law of the Republic of Indonesia.
All prices stated on the www.Rentmybike.id website are in IDR and can be charged in both IDR and USD.